About Us

Department: Transit, Athens-Clarke County Unified Government

Divisions: Administration, Operations and Maintenance

Location(s): Multi-Modal Transportation Center, 775 East Broad Street, (706) 613-3432

Operations and Maintenance Facility, 325 Pound Street, (706) 613-3434

Over 80 bus shelters and approximately 500 bus stops throughout Athens-Clarke County.

Number of Employees: 72

Multimodal Transportation Center on the Hickory Street Extension just off East Broad Street, adjacent to the rail corridor and the Classic Center parking deck. Parking is available on the first level of the parking deck, with access via the pedestrian bridge on the second level over the rail corridor.

Operations and Maintenance Facility, 325 Pound Street

Services Delivered:

  • Administration Division has 4 employees which provide leadership, management, transit planning and administrative support to the Operations and Maintenance divisions.
  • Operations Division has 50 plus employees providing over 60,000 hours of public transit services annually on three modes of transit;
  • "The Bus" the fixed-route bus service on 19 routes with 31 accessible transit buses,
  • "The Lift" a "curb to curb" paratransit service offered within one mile of the fix-route services, with 3 assessable vans, and
  • Maintenance Division has 10 employees responsible for the daily maintenance, repair and servicing of over thirty transit vehicles and support vehicles which operate in excess of 660,000 miles per year.

Mission

The mission of the Athens Transit System is to exhibit excellence in all aspects of transportation services we provide to the citizens of Athens-Clarke County. As a dedicated group of professionals, we value and support our customers and fellow employees, and are committed to the provision of our services in a safe, courteous, timely and efficient manner.

Goals

Fixed Route Service - "The Bus"

  • Provide safe, timely transit services to our community and a safe service environment for customers and employees.
  • Provide a safe, friendly environment for our customers and employees.
  • Ensure that safe, clean, well-maintained vehicles are available to operate all trips as scheduled.
  • Achieve a high level of rider satisfaction and an on-time performance rate that exceeds 95%.
  • Maximize fare revenue, while providing economical services.
  • Limit the cost of providing service by generating more revenue.
  • Increase community awareness and encourage use of available transit service.
  • Implement innovative route and scheduling methods to reduce cost and promote increased ridership.

Demand Response Paratransit Service - "The Lift"

  • Limit the increasing cost of providing service by ensuring only qualified individuals are permitted to use the service.
  • Achieve a high level of rider satisfaction and an on-time performance rate that exceeds 95%.
  • Optimize scheduling to effectively utilize resources.
  • Implement innovative route and scheduling methods to reduce cost and promote increased Ridership.

Objectives

Fixed Route Service - "The Bus"

  • Decrease collision accidents per 100,000 miles to 2.5.
  • Improve on-time performance to 95%.
  • Increase miles between road failures to 6,000.
  • Increase annual ridership and revenue by 2.5%.

Demand Response - "The Lift"

  • Control the escalating costs of paratransit service through demand management by screening applicants and scheduling vehicle trips by zones.
  • Increase passengers per hour to 2.0

Brief Description of:

New Projects:

  • Evening service from 7-11 PM, Mon-Sat nights on 8 routes provided with 6 buses, service started in August 2006 and currently is providing an average of 6000 passenger trips per month

Pending Projects:

  • 2 million dollars, Bus Stop improvement program providing new shelters, benches and other amenities making transit more customer friendly throughout Athens-Clarke County
  • Splost 2005 Vehicle Replacement programs
  • Splost 2005 Bus Stop Improvements programs
  • Bus Wash facility improvements

Future Projects:

  • Proposed expansion of services, increased frequency of operations, later hours of service, and service into all areas of Athens-Clarke County

Recently Completed Projects:

  • 10 million dollar, New Multimodal Transportation Center, under construction on East Broad Street, adjacent to the rail corridor and the Classic Center parking deck.
  • Phase I, bus stop improvement program, 20 new bus shelters and 60 improved level 1 bus stops
  • Vehicle replacements, purchase 9 new transit coaches, 3 new assessable vans, 1 supervisor vehicle
  • Facility storm-water improvements and porous pavement project at Maintenance facility.